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Cookies Policy

This Cookies Policy explains how Lunubet Casino uses cookies and similar technologies when you visit or use our website and related online services. It should be read together with our Privacy Policy and any applicable website terms. By continuing to use our website, you acknowledge that cookies may be used as described below. Where required, we will ask for your consent before placing non-essential cookies on your device.
Lunubet Casino operates under a Curacao licence (OGL/2023/103/0067) issued to Rabidi N.V., and additionally holds an Anjouan Gaming Authority licence, with SSL encryption applied across all transactions and account data.

1. What are cookies?

Cookies are small text files that a website places on your computer, mobile phone, tablet or another internet-connected device. They allow the website to recognise your device and remember certain information about your visit. Cookies can make websites work properly, help protect online accounts, remember preferences and provide information about how visitors use a website.

Some cookies are set directly by Lunubet Casino. Other cookies may be set by service providers that support website functions, security, analytics, communications or other online services. These third parties may process information collected through cookies in accordance with their own privacy notices and applicable requirements.

Cookies may be session cookies or persistent cookies. Session cookies are removed when you close your browser or otherwise end your session. Persistent cookies remain on your device for a set period or until you delete them. The length of time a cookie remains active depends on its purpose and how it has been configured.

We may also use similar technologies, including pixels, tags, software development kits, local storage and device information. This policy uses the word cookies to refer to cookies and these similar technologies where appropriate.

2. How we use cookies

Cookies may be used for several purposes. The specific cookies used on our website may change as our services, security measures and technology develop. In general, we may use cookies to:

  • Allow the website and its core functions to operate correctly.
  • Keep you signed in during an authorised session and help maintain the security of your account.
  • Remember settings, language choices, consent choices and other preferences.
  • Support registration, identity checks, account management and other requested services.
  • Detect unusual activity, prevent fraud, protect our systems and help maintain the integrity of our services.
  • Understand how visitors navigate and use the website, including which pages or features are used most often.
  • Measure website performance, identify technical problems and improve the design and functionality of our services.
  • Deliver or assess communications, promotions or content where this is permitted and relevant to your preferences.
  • Meet legal, regulatory, responsible gambling, audit and record-keeping requirements.

Essential cookies

Essential cookies are necessary for the website or a requested service to function. They may support account access, security, session management, navigation and basic system operations. These cookies cannot generally be disabled through a website preference tool because doing so may prevent parts of the website from working. Essential cookies do not necessarily identify you by name, but information associated with them may be linked to your account or device where needed for security and service delivery.

Preference and functionality cookies

These cookies remember choices you make so that your experience can be more convenient. For example, they may remember display preferences, regional settings or whether you have already seen a notice. If you decline these cookies, some preferences may need to be entered again and certain features may not operate in the same way.

Analytics and performance cookies

Analytics cookies help us understand general patterns of website use, such as the number of visitors, the pages viewed and whether users encounter errors. We use this information to monitor performance and improve our website. Analytics information may be collected in aggregated or pseudonymised form, depending on the technology used and the settings that apply.

Advertising and marketing cookies

Where used and permitted, marketing cookies may help measure the effectiveness of communications or display content that is more relevant to a visitor. These cookies may involve third-party providers and may allow activity to be associated across websites or services. We will use these technologies in accordance with applicable privacy, consent, advertising and gambling requirements. You can choose whether to allow non-essential marketing cookies through the available preference controls.

4. Third-party services, security and personal information

We may use carefully selected technology, analytics, security, payment, communications or service providers to help operate our website. These providers may use cookies or similar technologies on our behalf, or may process information obtained through their own technologies. Their use of information may be governed by their own terms and privacy policies, as well as any arrangements they have with us.

Cookies may collect information such as an internet protocol address, browser type, device type, operating system, approximate location, referring website, pages viewed, time spent on a page, session identifiers and interactions with website features. Depending on the purpose and context, this information may be linked with account, transaction, verification, security or responsible gambling information. We only use and manage personal information in accordance with applicable law and our Privacy Policy.

Cookies are not a guarantee of security, and you should take reasonable steps to protect your device and account. Keep your browser and operating system updated, use security software where appropriate, do not share account credentials and sign out when using a shared device. If you believe your account or device has been compromised, stop using the affected service and follow the account security instructions available on the website.

5. Changes to this policy

We may update this Cookies Policy from time to time to reflect changes to our website, technologies, service providers, legal obligations or business practices. When we make a material change, we may provide notice through the website or another appropriate channel. The revised policy will apply from the date shown in the updated version unless a different date is stated.

We encourage you to review this page periodically so you understand how cookies are used and how you can manage your choices. If you continue to use the website after an update is published, your use will be subject to the revised policy, subject to any consent requirements that apply.

If you have questions about this Cookies Policy, privacy or the handling of personal information, please use the contact or support options made available through the Lunubet Casino website. Do not include unnecessary sensitive information when making an enquiry.