Welcome Bonus

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Contact Lunubet Casino

Need help with Lunubet Casino? Email support@lunubetcasino.win and our support team will review your question and provide guidance. Please include enough information for us to identify the issue and assist you efficiently.

Lunubet Casino operates under a Curacao licence (OGL/2023/103/0067) issued to Rabidi N.V., and additionally holds an Anjouan Gaming Authority licence, with SSL encryption applied across all transactions and account data.

How to get in touch

For assistance, contact Lunubet Casino by email at support@lunubetcasino.win. Email is suitable for questions about your account, verification, payments and general website use. Support will consider your message and usually reply within 24 hours, although response times may vary depending on the nature and complexity of the request.

To help us handle your request faster, include the email address or username connected to your account, a short description of the issue and any relevant screenshots, if applicable. Do not send your password, full payment card details or other sensitive security information in an email.

Common reasons to contact support

Account access, account details and verification questions
Deposit, withdrawal and payment queries
Questions about bonus terms and eligibility
Technical problems, error messages or website difficulties
Responsible gambling requests, including help with account restrictions or taking a break

If your question relates to a transaction or technical problem, include the approximate date and time, the device or browser used and any message displayed on screen. This information can help support understand what happened and provide more relevant assistance.